ICF

Internal Control Finance

Control the things you can control. Striving for excellence!

METRO Finance Solution Center

Introduction

ICF stands for Internal Control Finance - and that is our main prerogative - the integrity of financial and accounting information. It is our job to make sure our center is working up to its full potential in terms of compliance, integrity, and accuracy by design, implementation, and execution of on-going and periodic controls on all processes in the scope of our center. All documentation from controls execution is available in myGRC, which the local teams will always have access to.

Processes performed in our center are examined by an external KPMG audit, which is conducted and coordinated with help of ICF Team. The results of the audit have been at satisfactory level for several years and no deficiencies were detected, which we are very proud of. As a solution partner, we follow all group ICS policies and procedures with the highest commitment to compliance and quality.

ICF Circle

Services

Risk Control Matrix

Our ICF service includes

  • Standard GPM controls
  • RCM controls for AR
  • RCM controls for Fixed Assets
  • RCM controls for Treasury

Read more about ICF service package

After completing process migration, we guarantee the implementation of the comprehensive package of ongoing and periodic controls on transferred services, based on the Global Process Model. At country request we can also provide extended service of control implementation based on Risk Control Matrices. The biggest advantage of delegating the responsibility for the execution of local controls is saving local finance time, but also ensuring a unified and comprehensive internal control system, which covers all risks from RCM.

To meet the individual expectations and needs of MCC countries, our experts are working on tailored solutions (on the country and process level) in terms of high-quality customized control designs and documentation of control executions. When approaching a new migration of local controls, we always start by analyzing all control elements from a specific Risk Control Matrix. At the beginning, there is a need to get familiarized deeply with the process. There are two analysis scenarios: the first one concerns processes transferred to SSC, where we can rely on the knowledge and experience of our employees. The second scenario refers to processes that remain under the responsibility of the Local Finance, where information about the process is obtained from the customer. After process analysis, an assessment of the possibility of transferring controls to SSC is performed. Once the migration decision is made, all information about the process is gathered, the proposal of control design is prepared and provided to the customer for approval. Once approved, we take full responsibility for control performance and documentation upload to myGRC.

Our center developed “good practices” for RCM controls of the Fixed Assets and prepared designs of controls for Treasury, Leasing area (designs for selected controls) and Accounts Receivable (designs for all controls).

RCM controls

Team

ICF team (Internal Control Finance) is a one-of-a-kind team at FSC Poland, which consists of internal auditors who work on many levels of our organization. We are responsible, amongst other things, for the internal control system of SSC Szczecin checking the correctness of all postings performed each month, based on rules and procedures provided by operations and LFI.

Being successful in ICF Team requires a special set of skills. A perfect ICF Specialist needs to be attentive to detail, self-motivated, independent, reliable, and honest.

Each one of our team members is responsible for a different country, for which we perform the periodic/RCM controls. ICF team member has a chance to work with all operational teams from all areas of accounting (AR, GA), which means that we are familiar with all processes performed in SSC Szczecin.

Furthermore, ICF team runs many initiatives to ensure a high quality of activities performed in our SSC. We support operational teams in assessing and eliminating high-risk elements of processes, by both offering solutions and helping them implement their checks and controls. In addition, we perform sample audits of operational procedures to ensure the highest quality of documentation.

ICF Team

BENEFITS OF WORKING WITH US

We are a Finance Solution Center with more than 300 Finance & Accounting enthusiasts committed to providing you the best accounting service experience. As we have accounting in our DNA, here are some numbers that speak better than words about our services.

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Wide Process Expertise

Over 10 years we built wide process expertise through practice sharing and collaboration with 21 MCC countries and multiple entities from the Metro group, incl. among others Metro AG, trading offices, Metro Systems, and Metro Properties.

3

Diverse Workforce

We are a multi-cultural and diverse organization, having team members with 19 nationalities and we speak 13 different languages.

6

Transition Support

While migrating a process to our service we provide guidance and project management from the side of our Transition team, to make sure we cover all sensitive areas of change and project management. Our transition methodology based on a 5-step tollgate system is the guardian of high-quality process migration.

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High Process Optimization

Preparing for service migration we create solution blueprints and process designs according to best available practices, in line with group standards, which means often process transformation and implementation of automation tools. Only in the previous fiscal year, our transition & transformation projects resulted in high process optimization and workload reduction and 35 FTE savings on the Local Finance side.

4

Continuous Improvement

As our continuous improvement mindset never stops, our in-house process consultants, automation and CI teams, and key users are working hand in hand with operational teams to evaluate and implement optimal process solutions. Last year we successfully closed 86 improvement projects. All this to drive process standardization and efficiency.
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High Quality Service

We focus our attention on quality and process risk management. We have built a solid and coherent internal control finance system with audit-proof control design and documentation and over 448 on-going and 221 periodic controls on > 4 000 tasks we perform.

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Service Governance

Eventually your processes are managed professionally with help of standard KPI reporting and regular monthly service governance to ensure transparent result monitoring and open collaboration and communication environment with customers.

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Collaboration & Communication

An openly collaborative and communicative environment with customers and partners from all across the globe.

Contact Us

Hello.

Hello.

Managing internal controls and process functions can often be tricky in the lack of experienced teams and collaboration opportunities. Understand how to scale internal processes seamlessly with the support of our team!

Marta Cnotliwy
Marta Cnotliwy

Service Excellence Manager, Finance Solution Center