BSC - New Ways of Working
Driving dynamic disruption across traditional team structures.
METRO Business Solutions Center
Introduction to
New Ways of Working
Traditional processes can often lead to teams getting flustered and fed up with age old ways of working. Not only is it inefficient, but also boring and time consuming.
Gone are those days! We bring to you our New Ways of Working, with enhanced team performance, cost and time efficient processes. What’s more – they’re a tonne of fun!
Join hands with us to transform your organization that is #FUTUREREADY for disruption, fueled by innovation, and nurtures happy and high performing workforce
Our Service Packages
Our solution offers the following services for our distinct clientele.Organizational Transformation
No team can function well without a solid foundation of knowledge.
Every business today wants to build agility within its functions, but the important thing to undertstand is what ‘Agile’ really is all about.
It can mean different things for different enterprises, depending on their services and offerings.
- Does becoming Agile mean less inter-departmental issues for your business?
- Does it mean better team collaboration?
- Or maybe it means facilitates transparent customer-team interactions?
These are important questions to ask before you get started on the Agility journey, and we’re here to help you find the answers!
Our Organizational Transformation Services include
- Initiate
- Opportunity discovery including Excel, Celonis, PPP and Gemba
- Diagnose
- Organizational Maturity Assessment
- Aim
- Setting up the organizational vision & mission
- Clarifying target state
- Transform
- Transformation strategies and OKR setup (linked to group agenda topics, cascaded down to teams)
- Creating and deploying transformation roadmaps
- Leadership Training & Agile/NWOW based coaching
- Setting up highly efficient and performance led team culture
- Sustain
- Creating and deploying monitoring mechanisms for long term growth
High Performing Team Culture
Agile is in! Everyone wants to be more agile, however, not all teams can and should work the Agile way. The ways of working will differ as per the business’s demands and offerings, but what lies common no matter the industry or the size of the enterprise, is the need for an inclusive and modernized work culture.
This, of course, takes time to build, but it helps to identify the right methodology to foster a healthy work environment. Our team of dedicated experts will support you in assessing novel ways of working, and together we will identify each challenge to tackle one step at a time!
Our High Performing Team Culture Services include
- Diagnose
- Team Maturity Assessment
- Aim
- Setting up the team’s Vision & Mission
- Clarifying target states
- Transform
- Setting up and deploying team strategies and OKR
- Setting up virtual collaboration frameworks
- Training & Coaching on Agile Project management/ NWOW
- Co-working days/weeks that are co-created
- Sustain
- Creating and deploying monitoring mechanisms for long term growth
Why Choose Us
Our Projects
Our journey in AP2
Accounts Payable is the back bone of METRO Business. Over the last few years, we have successfully automated workflows for many crossfunctional teams (Country team, GBS team, METRONOM, Corporate, Local IT, External party). This tech intervention has also enabled reduced the overall turnaround time by approximately 30%, or even in more in some cases. The end result has always been a happy and collaborative, high performing team!Click to read more about our AP2 journey
By the beginning of 2020, we were supporting BSC teams to reach their goals. Our goal is to reach automate the entire Accounts payable process in 3 countries by as much as 50%. This would not only make the process more time and cost effective, but also enable an evolving workforce. Working with people from diverse areas of expertise, multiple complex processes and the shifting IT landscape is challenging, but therein lies all the learning!
With the insights and learnings garnered from these projects, we at BSC team have co-created a way of working that enables:
- Setting clear and SMART project goals
- Ensures complete transparency among all stakeholders
- Continuous improvement led processes for each project
- A consulting led approach, with our expert teams on board
- An environment of trust built with collaboration and past experience
As of year-end 2020, the team continues to work in away that ensures incremental growth within the End-to-end Accounts Payable process. Collaborating across cities, countries and time zones has become our new normal, and we firmly believe that we can eat any and all challenges for breakfast!
