BSC - METRO Survey
Insights? As simple as “just asking”.
METRO SURVEY is your one-stop solution for all survey and analytical needs, fully in-house. From simple online surveys to full campaigns with custom reporting, we are here to support you.
We are an experienced team of market research and data analytics experts. Established in 2016 since we have been creating hundreds of internal and external online surveys for almost all METRO countries, service companies and METRO AG.
Global Own Brand Survey, HoReCa Expo Feedback, Lead & Win 360° Feedback, MPower 360° Feedback, METRO Voice it! Employee Engagement, Compliance Pulse Check, Numerous customer surveys worldwide, METRO AG stakeholder survey, and many more.
Online Surveys
Creation of professional online surveys, following general market research principles and METRO/MCC corporate design.
Our service includes:
- Consulting with question design
- Creation of online survey
- Following METRO CI/CD design standards
- Customizing of survey design, e.g. custom logos, colors, etc.
- More than 30 question types
- Anonymous and non-anonymous surveys
- Full transparency with live reporting during survey runtime
- Sending of survey invitations for internal surveys
Types of surveys
- Feedback surveys
- General customer surveys
- Category Management surveys
- NPS customer satisfaction surveys
- Employee Engagement Surveys
- On/offboarding surveys
- Pulse check surveys
- Data collections
- All kinds of internal surveys
Reporting
From survey to PowerPoint, all in one hand. We provide you with everything from simple descriptive reports to complex interactive online dashboards.
Our services include:
- Creation of flexible online dashboards with multi-level authorization
- Creation of PowerPoint reports based on your requirements
- Creation of flexible Excel based reports with drill-down capabilities
- Populating survey data to existing templates or databases
Analytics
From Data to Insights. In addition to descriptive reporting we can create live dashboards, analyze patterns, and perform advanced statistical analyses.
Our service includes:
- Statistical analyses
- Use of automation (VB, Python) for processing mass-data
360° Feedback surveys
Fully integrated 360° feedback system with custom reporting and advanced visualization. Currently in use worldwide for MPower, Lead & Win and multiple local initiatives.
Who we are
Our team consist of market research and data analytics experts with years of internal and external experience.
Established in 2010 METRO SURVEY has become the professional online research partner for METRO.
